Make multiple payments

You can make one payment for multiple fees, including your rates, water rates, debtor accounts, and infringements, together by using the Shopping Cart in Waitaki e-Services site.

When you are on the "Shopping Cart" page, simply select the "Pay" button next to the type of payment you wish to make, complete the details of the payment, then select "ADD ITEM" to add more payments and make one credit card payment for all items together.

Please note:

  • Waitaki e-Services accept Visa and MasterCard only. Due to the bank security restrictions, currently payments are only accepted from credit cards issued in the following countries: New Zealand, Australia, United Kingdom, Canada, USA and Germany.
  • A merchant fee of 2% normally applies to the payment, which is charged by the credit card and merchant service providers. Council does not retain any part of this fee.
  • You should check with the Bank that issued your credit card for details about other fees or charges that may also apply, as this credit card transaction is carried out in terms of the arrangement between you and your card issuer.
  • Transactions are processed by Council within three working days of the payment. Please keep this in mind when paying rates close to the instalment penalty date.
  • At the end of a transaction, you will be given a reference number. Receipts for online payments are not available, however you can either print the screen or note down the details for future reference.
  • Please contact us regarding refunds for overpayments or incorrect payments.


Terms and Conditions

Please acknowledge you have read and understood the Terms and Conditions before proceeding to Waitaki e-Services.