Ways to pay us

There are many payment options available for Council's different facilities and services. Use this page to help find the right payment option for you.

 


Direct debit Bank transfer
(internet or phone)
In person
(cash, credit card, or eftpos)
Waitaki
E-services
(credit card)
Rates Yes Yes Yes Yes
Water Yes Yes Yes Yes
New dog registration

Yes
Dog
re-registration

Yes Yes
Infringement
Yes Yes Yes
Debtor Yes
Yes Yes Yes
Building Consent Yes Yes Yes Yes
Resource Consent    Yes  Yes  

 

 

Direct debit

Pay by Direct debit

Save time by setting up a direct debit to pay rates, water rates, or debtor accounts (for regular on-going accounts).

How to set up direct debit

Step 1.Download and complete a Direct Debit Form

Download the Direct Debit Authority Form(PDF, 272KB) or pick one up from Council Offices and fill it in. 

Please print both pages - the terms and conditions on the second page must be seen to be part of the form.

Step 2.Return it to us

by post or in person for processing. Scanned, emailed or faxed Direct Debit forms can be accepted from the following banks: BNZ, ANZ, ASB, Citi bank, HSBC, Kiwibank, TSB and Westpac.

Written confirmation will be sent to you once the direct debit authority is in place.

Please note:

Do not take the form to your bank to set up. This direct debit is initiated by Council and therefore the form needs to be received by Council.

 

Credit card

Pay online by credit card

By using Waitaki e-Services, you can pay rates, water rates, debtor accounts, and infringements online. 

  • Building consent application online payments can be made by logging into the Simpli Portal 

 

Please note

  • Waitaki e-Services accept Visa and MasterCard only. Due to the bank security restrictions, currently payments are only accepted from credit cards issued in the following countries: New Zealand, Australia, United Kingdom, Canada, USA and Germany.
  • A merchant fee of 2% normally applies to the payment, which is charged by the credit card and merchant service providers. Council does not retain any part of this fee.
  • You should check with the Bank that issued your credit card for details about other fees or charges that may also apply, as this credit card transaction is carried out in terms of the arrangement between you and your card issuer.
  • Transactions are processed by Council within three working days of the payment.
  • At the end of a transaction, you will be given a reference number. Receipts for online payments are not available, however you can either print the screen or note down the details for future reference.
  • Please contact us regarding refunds for overpayments or incorrect payments.

Terms and Conditions

Please acknowledge you have read and understood the Terms and Conditions before proceeding to Waitaki e-Services.

Click here to view form.

Bank transfer

Pay by phone or internet bank transfer *

You can arrange with your bank to pay fees by phone or internet banking.

Please use the following details when making your payment by online banking to ensure it will be receipted correctly.

Bank: Bank of New Zealand (BNZ)
Account name: Waitaki District Council
Account number: 02 0940 0156400 00

Important note:

Please do not make one transfer for several accounts - for example, three rate accounts, a water account, and a dog registration. Please split the payment with the appropriate payment particular and reference details to ensure that it is paid to the correct account.

When making a payment please make sure you use the correct reference details so that we can assign the payment to you. It is essential that you include the required information in the 'Particulars', 'Code' and 'Reference' columns when you make a payment. The 'Bank transfer reference details' table in the section below shows you the type of payment and the reference required.

In person

Pay in person

If you would like to pay by cash, EFTPOS or Credit Card* at the Council offices, you are welcome to visit

  • our Council office at 20 Thames Street, Oamaru or 
  • our service centre at 54 Tiverton Street, Palmerston.

Please note*: a 1.5% merchant fee will be charged for credit cards to cover the cost of this payment option.

* Bank transfer reference details


When making a payment by bank transfer online or by phone please make sure you use the correct reference details so that we can assign the payment to you. It is essential that you include the required information in the 'Particulars', 'Code' and 'Reference' columns when you make a payment. The table below shows you the type of payment and the reference required.

Payment Code Particular Reference
Rates "RATES". Customer name from the Rates Assessment Notice (Surname, a space then initials or company name only). Limit 12 characters.
Assessment number.
This is a six-digit number with no alpha characters (e.g. 123456),
Water rate "WATER ACCT". Customer name from the Water Account (Surname, a space then initials or company name only). Limit 12 characters.
Water account number.
Must start with "WB" followed by the six-digit water account number (e.g. WB654321)
Debtor Account "DEBTOR ACCT". Customer name from the Debtor Account (Surname, a space then initials or company name only). Limit 12 characters.
Debtor account number.
This is a four-digit number followed by a decimal point "." then another two digits. There are no alpha characters.
Some Banks may not allow the use of a decimal point. If this is the case for your Bank, replace the decimal point with a blank space (e.g. 8888.88 or 8888 88).
Dog Registration
(one dog)
"DOG REGO". Customer name from the Application for Dog Registration (ADR) (Surname, a space then initials or company name only). Limit 12 characters.
Dog Number from the ADR.
This is a five-digit number found left of your dog's name on the ADR. Do not confuse with the NAR number. There are no alpha characters.(e.g. 98989).
Note: If the dog shown on the ADR has changed, please contact Council first, as a new Dog Number will need to be allocated
Dog Registration
(more than one dog)
"DOG REGO NAR". Customer name from the Application for Dog Registration (ADR) (Surname, a space then initials or company name only). Limit 12 characters.
NAR Number from the ADR.
This is a five-digit number found to the right of your name and address on the ADR.There are no alpha characters.(e.g. 22333).
Note: If there are changes tothe dogs on the ADR, please contact Council first, as new dogs will require the allocation of new Dog Numbers and the removal of the old Dog Numbers for deceased or dogs that you no longer own.
Parking Tickets "PARKING TCKT". Registration Number of the motor vehicle on the Infringement Notice.
This can be up to six alpha-numeric characters.(e.g. WDC123)
Infringement No. from the top of Parking Ticket.
Must start with "IN" followed by the six-digit infringement number (e.g. IN999999).
Other Infringements "INFRINGEMENT". The type of infringement:
'LITTER'; 'ANIMAL'; 'FREEDOM CAMPING'; or 'OTHER'
The Infringement Number from the Infringement Notice.
Note: make sure the reference starts with the letters "IN" followed by the infringement number. E.g. For 'Litter' the number is found at the bottom of the infringement notice (currently up to five-digits E.g. IN08757).
For 'Animal' is found at the top of the infringement notice (currently up to four-digits e.g. IN9999).
Building Consent "CONSENT" Tax Invoice Number of the Consent from the Invoice letter. Tax Invoice Number. This is a six Digit number found at the left corner of the invoice (e.g. 123456).
Resource Consent: Notified "RC265" Customer name (Surname, a space then initials or company name only). Limit 12 characters. Type of notified consent payment: "Land use" "Subdivision" "Deposit"
Resource Consent: Non-notified "RC263" Customer name (Surname, a space then initials or company name only). Limit 12 characters. Type of non-notified consent payment: "Land use" "Subdivision" "Deposit"
Resource Consent: Sundry certificates "RC264" Customer name (Surname, a space then initials or company name only). Limit 12 characters. Type of Certificate
Resource Consent: Sealing fee, certificate 223 & 224 "RC283" Customer name (Surname, a space then initials or company name only). Limit 12 characters. " Sealing fee" or "Certificate 223 or 224"
Financial Contributions/ reserve funding "FC266" Customer name (Surname, a space then initials or company name only). Limit 12 characters. "Financial Contributions" or "Reserve Funding"
Designation/Outline Plan "DP284" Customer name (Surname, a space then initials or company name only). Limit 12 characters. "Designation Plan" or "Outline Plan"