Instead of going into Council Head Office at 20 Thames Street for enquiries and Council services, you can pop into Ōamaru Library at 62 Thames Street during the week or on a Saturday morning.
Over the last two weeks we have noticed and been made aware of some issues with the maps and ePlan tool that resulted in property reports and various layers not displaying. This has now been rectified and we encourage you to recheck the maps and lodge a submission.Council recently agreed to extend the submission period by a week, from 9 May to 16 May 2025.
There's now an easy way to let us know about problems that need fixing - it's called Snap Send Solve.
It's our smart phone app to help make reporting issues easy. If you spot a problem then you can use this app to take a photo, tag it and send it to us easily and quickly.
As the app works by identifying the location where the photo is being taken using the phone's GPS data, it's important that you send us the information from the actual location before you get home.
Once your report has been sent, it is then allocated to the relevant Council department. The more information you can provide, the better we can help investigate the issue.
You can report a variety of issues using Snap Send Solve. Basically, Snap Send Solve can be used to draw attention to anything you notice in your community that needs fixing.
Common issues reported on Snap Send Solve include:
If you need to report an issue and you can’t find it in the list, select the General Request incident type.
Download the app onto your phone to get started - it's FREE!
Or you can visit the App store (Apple) or the Play store (Android) on your phone and search for 'Snap Send Solve'.
Requests can still be lodged by filling out an online service request form, emailing service@waitaki.govt.nz, calling us on 03 433 0300 or visiting one of our Council offices.