Request for information

Quick question

If you have a quick question about Council services or facilities, call us on 03 433 0300 or email service@waitaiki.govt.nz.

If your question is more involved or complicated, and you can't find the information on this website, you may want to submit an official information request below.

Official information request

As a council we have obligations under the Local Government Official Information and Meetings Act 1987 (LGOIMA) to provide information that is requested by any member of the public. The guiding principle of the law is that information shall be made available unless there is a good reason for withholding it.

To make a request online please submit it by clicking the ‘Request for Information form’ below. To make a request in person or in writing please either:  

  • Phone our customer liaison team on 03 433 0300
  • Visit one of our service centres located at 20 Thames Street, Oamaru and 54 Tiverton Street, Palmerston
  • Post your request to attention: Information Management Team, Waitaki District Council, Private Bag 50058, Oamaru 9400
  • Talk to one of our friendly council officers

To find out more about information requests please see our  Frequently Asked Questions

In some cases a charge may be made for supplying information. This will apply particularly where considerable staff time is required to research the information.  

The first hour of staff time is free, then it is $55.00 per half hour. This and other costs can be found in the Schedule of Fees and Charges.