Find information on how Council facilities and services are operating under Delta Level 2 here:
If Council offices being closed under the current COVID-19 Alert Level means you are struggling to pay your rates by the due date - please contact us on 03 433 0300 to explain your circumstances and we'll do our best to help.
Rates will be collected by quarterly instalments on the following dates or on the first working day after this date. Payments will be applied to the oldest debt first.
If you have a property with multiple rating units, or you own multiple rating units around the district, you will need to ensure you identify each of the rating units when you make payments. Please go to rating units with multiple parts for more information.
You can arrange with your bank to pay your rates by phone or internet banking.
Please use the following details when making your payment by online banking to ensure it will be receipted correctly.
Bank: Bank of New Zealand (BNZ)
Account name: Waitaki District Council
Account number: 02 0940 0156400 00
It is essential that you include the required information in the 'Particulars', 'Code' and 'Reference' columns when you make a payment. Without this information, we may not be able to allocate your money to your outstanding payment – which could result in unnecessary problems and delays
Enter the correct information in each of the 3 fields your bank provides for you; 'Particulars', 'Code', and 'Reference'.
ParticularsCustomer Name from the Rates Assessment Notice. Enter surname, a space then initials or company name only. Limit 12 characters.
Rates Assessment Number from the Notice. This is a six-digit number with no alpha characters (e.g. 123456 )
Please do not make one transfer for several accounts- for example, three rate accounts, a water account and a dog registration. Instead, split the payment with the appropriate payment particular and reference details to ensure that the payment is made to the correct account.
Ratepayers with automatic payments are responsible for keeping these up to date. This means ensuring the amounts are sufficient to clear the rates by all of the required due dates, that the Assessment References are correct, and that they are cancelled if a property is sold .
Direct debit is our preferred payment option.
Council offers direct debit by either instalment (on the due date), monthly (on the 20th) or fortnightly. Council will provide you with notification on how much will be deducted from your nominated bank account and you will not need to worry about instalment due dates. As Council calculates and deducts the amount due to clear the rates by the end of each rating year, you won't run the risk of forgetting to pay and incurring a late payment penalty. There is no extra charge for this payment option.
Please note that your rates need to be up-to-date before a direct debit can the set on a rates account.
How to set up direct debit
Download the Direct Debit Authority Form(PDF, 272KB) or pick one up from Council Offices and fill it in.
Please print both pages - the terms and conditions on the second page must be seen to be part of the form.
by post or in person for processing. Scanned, emailed or faxed Direct Debit forms can be accepted from the following banks: BNZ, ANZ, ASB, Citi bank, HSBC, Kiwibank, TSB and Westpac.
Written confirmation will be sent to you once the direct debit authority is in place.
Do not take the form to your bank to set up. This direct debit is initiated by Council and therefore the form needs to be received by Council.
By using Waitaki e-Services, you can pay your rates with your credit/debit card.
Please acknowledge you have read and understood the Terms and Conditions before proceeding to Waitaki e-Services.
If you would like to pay by cash, EFTPOS or Credit Card* at the Council offices, you are welcome to visit
Please note*: a 1.5% merchant fee will be charged for credit cards to cover the cost of this payment option.
You can use a street address, valuation number or legal description to search for a property's information and rating details.
Note: The search result shows the annual rate amount only. It does not show live balance or any balance of your account.
Visit our Property and Rating search.
The Rates Rebates Scheme provides help in the form of a rebate (a deduction on your rates bill) to those on limited incomes to assist them in meeting the cost of their rates.
Find out if you're eligible and how to apply.