- If the vehicle is on a State Highway:
Vehicles abandoned on State Highways are the responsibility of the NZ Transport Agency and they are to be contacted in the first instance. NZ Transport Agency contact information .
- If the vehicle is parked in a dangerous position (eg blocking a driveway or intersection):
Please contact the Police in the first instance with the number plate details.
- If the vehicle is on a local road and is not parked in a dangerous position:
Please contact us on 03 433 0300 during office hours. You will need to give us the following details:
- The type and colour of the vehicle
- The registration number
- The exact location
- How long the vehicle has been parked there
- Your contact details
A compliance officer will go to the vehicle, take note of the details, and attach an 'Intention to Tow' notice on the windscreen advising the owner that they have seven days to remove the vehicle. A letter is sent to the last registered owner. If, after seven days, the vehicle remains there, it will be towed away.
If there is a vehicle that you believe is parked illegally (for example: parked facing the wrong way on the street, parked over or within one meter of a driveway, parked on yellow lines, illegally parked in a mobility space) you can notify us by calling 03 433 0300 during office hours. A compliance officer will go to the vehicle and ticket any infringements.
To report a burnt out vehicle you can contact us by calling 03 433 0300 during office hours. There is a statutory process that must be followed before the vehicle can be declared abandoned and removed. If the vehicle is causing a danger please be sure to give details of this.
Vehicles abandoned on State Highways are the responsibility of the NZ Transport Agency and they are to be contacted in the first instance.
Link: NZ Transport Agency contact information .