To protect Council information, you'll need to complete multi-factor authentication (MFA) the first time you open a shared document. This is a second check that confirms it's really you.
Find the sharing email from Waitaki District Council and select Open.
If you can't find the email, check your junk or spam folder.
Use the same email address that received the invitation. Microsoft may ask you to:
If prompted, review the permissions and select Accept.
Microsoft will ask you to set up a second way to confirm your identity. You can:
Follow the on-screen instructions to finish. In most cases you'll only do this once, although Microsoft may ask you to verify again in future for security reasons.
Once verification is complete, the document opens automatically.
Check your:
If you still can't find it, go back to the document link and ask for a new code.
Make sure you're signing in with the same email address that received the invitation. If you still have problems, contact the person who shared the file with you.
When you open a shared Council document, Microsoft records the information needed to confirm your identity and give you secure access. We only use this information for security, auditing and access management, and we manage it in line with our privacy obligations.
For more information, read our Privacy Policy.