Littering and illegal dumping

Illegal dumping (sometimes called ‘fly tipping’) is where someone takes their waste and discards it on public property or someone else’s private property. It can range from someone leaving a food wrapper on the footpath, to a commercial company dumping large quantities of waste at a rest area by the road.

Not only does illegal dumping look bad, it can be insanitary, dangerous and a risk to the environment. It’s not what we want for our district. The other big problem is that the cost of cleaning up illegal dumping falls back on ratepayers – something we don’t think is fair.

How to report illegally dumped rubbish 

If you've seen someone illegally dumping rubbish or found illegally dumped rubbish, you can report it to Council via one of the following ways:

The app works by identifying the location where the photo is being taken using the phone's GPS data (it's important that you send us the information from the actual location before you get home).

It then sends an email to us from your email address, including the incident type, notes, address of incident, photo, and your contact details. A report is then allocated to the relevant Council department. The more information you can provide, the better we can help investigate the issue. 

Download the free app Snap Send Solve: 

Apple App Store 

Google Play Store 

  • Or you can visit the App store (Apple) or the Play store (Android) on your smart phone and search for 'Snap Send Solve' the app.
  • lodging a service request by filling out an online service request form,
  • emailing,
  • calling us on 03 433 0300
  • visiting one of our Council offices.

 If you are able to, record the registration number of any vehicle or take a photo with your cell phone. It is also helpful if you can write down a description of the vehicle and the driver. Please be discreet and careful not to put yourself at risk. Your safety comes first. 

How Council deals with it

Council has a range of options for dealing with this issue. We can issue infringement fees for littering and illegal dumping, charge for costs of investigation and clean-up, and take offenders to court where they can receive a hefty fine.

But we can’t do it without you help. Unfortunately, Council is not resourced to monitor every spot where someone might dump their rubbish. If you see someone illegally dumping or find some illegally dumped rubbish, let us know by calling 03 433 0300.

Council goes through all illegally dumped rubbish and tries to identify the owner. We have a good success rate at determining who the illegal dumper is and making them pay, so it’s worth letting us know.

It’s important for people to be aware that a small action can result in considerable costs for them. For example, throwing out some old car oil over a bank by the side of a road can result in oil entering a waterway and can result in tens of thousands of dollars in remediation costs, which will be passed onto the person responsible.

If we work on the problem of illegal dumping together as a community, we can keep the costs down for everyone.