The Waihemo Service Centre in Palmerston and Council Offices in Ōamaru are open to the public under Alert Level 2. All protocols for hygiene and safety will be in place. We suggest people use alternate methods to make payments or access services if they can, to avoid any queues or waiting. Please phone and book an appointment if you need to meet with one of our staff and do not visit any Council facility if you are unwell.
Do it online or by phone
- Many day-to-day queries can be handled over the phone or via email.
- Rates payments can be done through your bank account, via direct debit or by card via our website
- Requests for service, animal control requests, noise complaints can be done on the phone, via our website or using the Snap, Send, Solve app.
- You can pay your parking tickets and re-register your dog online.
- All our building forms are available to download and print on the website.
- Updates are available via Facebook and this page.
Regulatory - Building, Planning and Environment
Site Inspections will continue to operate in accordance with the Construction industry protocols under Alert Level 2.
Water supply, wastewater and stormwater
Rubbish and Recycling
Waitaki Lakes Camping Grounds
Parks and reserves, playgrounds, skateparks and drinking fountains
- Wash hands frequently. Try to avoid touching high contact areas such as handrails.
- Maintain a register of places you visit and people you come in contact with.
- If unwell, stay home.
Alps 2 Ocean and walking tracks
Public tennis courts
Boat ramps and jetties
Waitaki Aquatic Centre
- We will go back to following the Ministry of Health and Recreation Aotearoa guidelines for Aquatic and Public facilities, and restrict how we operate.
- These restrictions include the use of shared equipment, having everyone sign in and out (or use the COVID19 tracer app), and limiting our numbers on site to 100 people at any one time.
- During the afternoon we will be restricting public swimming under Level 2 between 3.00pm and 5.00pm. There will be no lane swimming or recreational swimming during this time. This also applies to parents and siblings of swimmers too. We ask again that children should not swim before or after their lessons either.
- With these restrictions, we would like to remind everyone that at times we will still be going close to or just on 100 people in the facility at one time. This means that there is a possibility that we may have to turn some people away that are either casual swimming or spectating. We know this is disappointing and appreciate everyone’s patience when we have had to do this, but we also do not want to have people be late to their paid lessons.
- We want to make this fair for all families – so we would like to ask everyone that under Level 2 from 3.30pm – 5.00pm, please have only 1 carer/parent per family attend with children in swimming lessons.
- When your lesson finishes, please take your children out of the pool straight after the lesson and get them changed and out to help ensure people waiting to get to lessons aren’t impacted by casual swimming keeping overall facility numbers high.
- Where possible please restrict time in changing rooms by having children already changed when arriving, and leaving as quickly as possible.
- Also if it is possible – if your children are 8yrs and above and you are able to drop your children in and pick up after their lesson/squad session – that would be greatly appreciated.
- Whilst we are operating under these restricted numbers, please do not be offended if staff ask people if they mind waiting outside until the lessons is over
- Keep using the NZ COVID Tracer app everywhere
- Keep practising good hygiene
- Do not bring your children to lessons if they are not well
- If you have cold or flu-like symptoms get tested
- Physical distancing is no longer mandatory
Waitaki District Libraries
Waitaki Museum & Archive Te Whare Taoka ō WaitakiExplore the collections online: https://collection.culturewaitaki.org.nz/explore.
Oamaru Opera House
Waitaki District Health Services