Online payments now available

​Customers can now pay rates and make other payments through Council’s website.

As well as paying rates, the online service gives customers the option of paying invoices, water charges, parking tickets and other fines.

Information Services Group Manager Bill Chou says the new online service is one that will provide greater flexibility and ease for customers to do business with Council.

“Having the ability to pay online is, for many customers, something that they quite rightly expect in this digital age,” says Mr Chou. “It simply makes sense and we’re pleased to be able to offer this service.”

The system will mean people can make multiple payments in one go, using a ‘shopping cart’ facility and payments will be in a secure and confidential environment.

“It’s important that our customers have confidence in the security of our system so we have been testing it to ensure it works as it should. We’re confident we have a robust and efficient system.”

Electronic enquiries and requests are also available and additional services such as paying dog registration fees will be offered in the future.

An introductory special to waive the 2% credit card online transaction merchant fee is being offered until 31 May 2018. The credit card fee for over-the-counter transactions will remain the same.

Check out the service at Pay it online

Page reviewed: 22 Mar 2018 3:38pm