Residents' Survey shows marked improvement


​2020 Residents' survey shows wide-ranging improved satisfaction across almost all areas.

The results are in and Council is pleased to see a significant improvement in overall reputation amongst the 10 segments of the Waitaki population monitored each year. The independent survey company Key Research analyses Waitaki District Council's reputation benchmarks annually.  The results are reported by segment, including: 'all residents', as well as the Ōamaru, Corriedale, Waihemo and Ahuriri communities.  Key Research also reports on responses from those members of the population aged 18-39, 40-59, 60+, as well as from those members of the community identifying as non-Māori and Māori.

In 2018 'excellent' reputation scores were achieved for Ōamaru and those aged 60+.  However, in 2020, 'excellent' reputation scores increased considerably and were achieved for 'all residents', Ōamaru, Corriedale, those aged 18-39, 40-59, and 60+, and for both non-Māori and Māori participants.

Waitaki Chief Executive Fergus Power congratulated Council's Communications staff, and said that he believed that a determination to improve communications, with an increased emphasis on transparency, responsiveness and face-to-face public engagement by both elected members and staff had reaped these very positive results. The survey results would be available on the Council website from tomorrow.

Page reviewed: 25 Sep 2020 3:20pm